Shipping & Returns
Shipping Information
- All packages are shipped through USPS (United States Postal Service) or UPS Monday-Friday. We do not ship on weekends or national holidays.
- Standard shipping methods typically arrive between 3-9 business days.
- We offer a flat rate shipping fee but expedited shipping is available upon request.
- If we ship your order out to the address provided and it is returned to sender, you will be responsible for paying additional shipping cost.
Shipping Prices
- A flat rate charge of $8.00 will be charged for all orders.
- We also offer FREE Same Day In-Store Pick-Ups at our University location, 520 University Dr E! Orders can be picked up from our store within 2 hours of the purchase time. Don't forget to select "IN-STORE PICK UP" as the Shipping Method section of checkout.
- Since we offer flat rate shipping, if you need expedited shipping please call us at 979-224-8595 or email us at sabionline@sabiboutique.com and we will try our best to expedite your order. Additional shipping and handling fees will apply.
- We do not ship on weekends or national holidays.
Lost Packages
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If your order does not arrive on time or is lost in transit, we will open an investigation with the shipping carrier. This process can take up to a month for the investigation to be completed.
- Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs.
- However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund.
Return Policy
- We hope you LOVE your new Sabi purchase but if not, feel free to send it back!
- Our return policy is for store credit or exchange only. An item will be eligible for return if it meets the following criteria:
- All items should NOT be worn, washed, or altered in any way.
- All items must have their original tags attached.
- All items must be received by Sabi Boutique within 14 days of the original purchase date to be issued a store credit.
- If your item DOES NOT meet the above criteria, please do not attempt to return or it will become property of Sabi Boutique, LLC.
- If your item DOES meet the above criteria, please fill out the return form that you received with your package and include this with your return. You may mail the return to:
Sabi Boutique
Attn: Returns
520 University Drive E.,
College Station, TX 77840
- If you receive incorrect merchandise or if you believe an item is defective please contact us by clicking on the pink "Contact Us" box on the bottom right corner of the screen. All claims must be made within 14 days of the purchase date.
- We advise that you add a tracking number to your return. We are not responsible for return packages lost in the mail.
- Once we receive your return we will process the return within 1-3 business days. We will then issue to you store credit for the price of the item and return any taxes that were associated with the item being returned.
- Credit can be used online or in-store!
- The customer is responsible for return shipping.
- If you need to make any changes to your order, please call us at 979-224-8595 within an hour after making your purchase. We are available Monday-Friday from 10:00 AM-5:00 pm CST. Once your order has been processed, we will be unable to modify the contents of your order.
- ALL SALE merchandise, ALL Jewelry, and ALL Basics are FINAL SALE.
- All merchandise purchased with a coupon code/discount over 30% are FINAL SALE.
- Gift certificates are final sale.
In-store pickup information:
- If you select in-store pickup, orders are typically ready the same or next business day.
- All orders must be picked up within 1 year of purchase date.
- After 1 year, order becomes property of Sabi Boutique, LLC.
- If needing curbside assistance, call 979-224-8595